Hospitality
Support guests 24/7 with clear, human-like answers to requests, bookings, and hotel information across WhatsApp, Telegram, and voice.
Why it matters
Guests expect fast, personalized service - and the flow of requests never stops.
Guests want immediate answers
Language and staffing limits create delays
Missed upsell opportunities
Features
Chats or talks naturally, just like a real assistant.
Schedules rides, reservations, or in-room services on request.
Communication process consists of four steps:
Guest scans QR / gets WhatsApp link
Chats or speaks to AI
AI integrates with PMS / staff systems
Service delivered instantly
Voice
Guests can simply speak their requests - making service feel natural, effortless, and human, while reducing calls and improving accessibility.
Lets guests control lights, climate, and services by simply speaking.
Helps staff coordinate tasks, manage requests, and share updates instantly.
Builds personalized travel plans based on guest preferences.
50%
Resolution rate
<5 sec
Average response time
Extra.ge
65%
Solution rate
< 3 sec
First response time
Spega Medical
60%
Solution rate
<7 sec
First response time
Crystalbet
Results & impact
60-80% of guest requests
Handled automatically
60% reduction
In front desk load
Higher guest satisfaction
And better reviews
24/7 availablity
In any chat app, with voice & text interaction.
