Reads policies, extracts data, validates claims
From $4-5 per claim to $0.25 with AI automation
20,000+ responses a day
24/7 support in 100+ languages
Product suite
A collection of powerful tools designed to process claims, service operations, and oversight workflows in parallel.
Handles document collection, data extraction, document validation, faster, more accurate, and at scale.
From chat to phone calls, Briano delivers consistent answers and seamless support across every channel.
Briano Pulse analyzes every call and chat conversation across sentiment, topics, agent performance, and customer friction.
Numbers
Briano agents don't just talk, they shorten queues, speed resolutions, and lift customer satisfaction.
first-contact resolution on routine inquiries.
from faster, more consistent answers across channels.
first response on a new claim.
in document extraction and validation.
50%
Automated resolution rate
<5 sec
Average response time
Extra.ge
65%
Solution rate
< 3 sec
First response time
Spega Medical
60%
Solution rate
<7 sec
First response time
Crystalbet
Security & trust
Every interaction is governed, observable, and secure
Protects customer, policy, and claim data with strict compliance standards.
Keep AI agents compliant, on-brand and within the boundaries you set.
All infrastructure is located within the European Union.
Sensitive data masked or removed in real time, before it reaches storage.
Regular third-party assessments to harden defenses.
Every action traced for compliance, oversight, and incident review.
Define permissions for admins, managers, and agents.
Configurable retention windows, including zero-retention deployments.
